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Cookie Policy

Cookie Policy

The illy caffè North America (“ICNA,” “”us,”” “we,” “our,” or “Company”) website, like many other websites, uses cookies to help us customize your browsing experience. Find out more about cookies and how you can control them in the information below.

 

  1. INTRODUCTION

This page contains information on what cookies are, the cookies we use, how to switch cookies off in your browser, how to specifically switch off advertising cookies, and some useful links for further reading on the subject. If this Policy does not provide the information you were looking for, or you have any further questions about the use of cookies on our website, please email infoprivacy@illy.com

 

  1. DEFINITIONS AND CLASSIFICATIONS

2.1    Cookies

Cookies are generally text strings that are positioned or archived on a user’s device by websites (“Publishers” or “first parties”) or other websites or web servers (“third parties”), when browsing. This can be done directly, in the case of publishers, and indirectly through the publishers in the case of “third parties”

The devices in question may be, for example, computers, tablets, smartphones, or any other device that can store information. Today, and even more so in the future, these devices must include IoT (Internet of Things) systems, which are designed to connect to the internet and other devices to provide a variety of services, not necessarily limited to communication alone.Software for web browsing and operating these devices, such as browsers, can save cookies and resend them to the sites that originally generated them in the event that the same user visits the site again, thereby keeping a record of their previous interaction with one or more websites. The information contained in cookies may include personal data, such as an IPaddress, username, unique identifier, or email address, and they may also contain non-personal data, such as language settings or information on the type of device that a person is using to browse the website. Cookies can therefore perform a variety of important functions, including monitoring sessions, storing information on specific configurations relating to the users whoaccess the server, and supporting access to online content etc.

They can be used, for example, to keep track of items in an online shopping cart, or the information used to complete and online form. While, on the one hand, cookies can be used to allow websites to load more quickly, or for information to be directed on a network – in line, therefore, with features linked to the functioning of the website itself – they can also be used to direct behavioral advertising and then measure the effectiveness of the advertising message, or to adapt the type and method of services provided to the user’s previous tracked behavior.

Because it is not possible to differentiate between cookies on the basis of their technical characteristics, they can be categorized as explained below.

The main subdivisions relate to their origin. Based on this, cookies may be:

  1. first-party cookies, which are installed directly by the manager of the website on the user’s terminal; or
  2. third-party cookies, installed by a different website via the manager of the website that the user is visiting.

Cookies can be categorized by their function as follows:

– Technical cookies are used to  carry out the transmission of a communication over an electronic communications network, or as is strictly necessary, for the provider of an information society service for the information explicitly requested by the subscriber or user, to provide the service.

– Profiling cookies are used to track, in relation to certain identified or identifiable subjects, specific actions or behavior patterns in the use of the functionalities offered (patterns) in order to group different profiles within homogeneous clusters of varying sizes, so that the owner may, among other things, modify the provision of a service in an increasingly personalized manner, beyond what is strictly necessary for the provision of the service, and send targeted advertising messages (i.e. in line with the preferencesexpressed by the user in the context of web browsing). Please visit http://www.youronlinechoices.com for further information.Removing/refusing these cookies will not lead to any loss of functionality.

– There are also analytics cookies that provide analysis and statistics on the use of the website and flow of visitors. These cookies come under the category of technical cookies if there is no possibility of directly identifying (singling out) the data subject through their use, which is equivalent to preventing the use of analytics cookies that, due to their characteristics, mayresult in direct and unique identifiers.

Analytics cookies are also included in the category of technical cookies if the use of statistical analysis related to multiple domains, websites or apps may be linked to the same owner as long as the owner carries out their own statistical analysis, without in any case such analyses resulting in an activity which, beyond the boundaries of a mere statistical record, in reality assumes the characteristics of processing with the purpose of making decisions of a commercial nature.

Geotargeting cookies are used by software which tries to work out your location from the information supplied by your browser when you click on a web page. This cookie is completely anonymous, and we only use it to help target our content and advertising.

2.2    Other tracking systems

Other technologies may exist that pursue the same purposes as cookies.

For example, although cookies can be used in both web and mobile browsers, it would be inappropriate to talk about cookies in thecontext of mobile applications, since these are tracking tools that require the presence of a browser. For this reason, within this document the term cookie is used only to specifically indicate that particulartype of tracking tool. The same criteria used for cookies apply to these technologies.

2.3    Categorization Criteria

  • Tracking tools are classified in predefined categories according to the following criteria.Technical cookies: always active unless the user exercises the right to block them through the settings of their browser: cookies used to ensure the proper functioning of the website. These cookies do not store personal information. Their use does not require the user to giveconsent. Without these cookies, the website may not function properly. The lawful basis for processing these cookies is the legitimate interest that consists of making the site work properly.
  • Analytics cookies: always active unless the user exercises the right to block them through the settings of their browser: cookies used to count visits, they are necessary to improve the performance of our website. The data is collected in an anonymous and aggregated form and therefore no consent is required from the user in order to use them. Without these cookies, users can still browse the site without any problems or restrictions. The lawful basis for processing data for these cookies is the legitimate interest which consists of improving the performance of the website. However, since they are anonymous, no data processing takes place.
  • Functional cookies: cookies used to simplify browsing, these are necessary to ensure functionalities related to: chat assistance, language selection, search engine, saving products in the cart, use of the store locator. These cookies can only be used with the user’s consent. Without these cookies, users can still browse the site without any problems or restrictions, except they will not be able to use the features that require this type of cookie. The lawful basis for processing data for thesecookies is consent.
  • Profiling cookies: cookies used to save the user’s preferences, these are necessary in order to offer targeted advertising content and commercial initiatives more relevant to their interests. These cookies can only be used with the user’s consent. Without these cookies, users can still browse the site without any problems or restrictions. The lawful basis for processingdata for these cookies is consent.

 

  1. LIST OF COOKIES, TRACKING SYSTEMS AND PURPOSES

Review your cookie preferences

TECHNICAL COOKIES – FIRST PARTY

  • Cookie name: aka-ct-cc
  • Domain: illy.com
  • Description: Cookie necessary for the proper functioning of the website
  • Duration: session

 

  • Cookie name: AMCV_*
  • Domain: illy.com
  • Description: AMCV cookies contain the ID or MID of the Experience Cloud visitor. The MID is stored in a key-value pair with the syntax MCMID|<Experience Cloud ID>
  • Duration: session

 

  • Cookie name: AMCVS_*
  • Domain: illy.com
  • Description: The AMCVS cookie is used as a flag to indicate that the session has been initiated. Its value is always 1 and it is discontinuous if the session is terminated.
  • Duration: session

 

  • Cookie name: at
  • Domain: illy.com
  • Description: Cookie necessary for the proper functioning of the website
  • Duration: session

 

  • Cookie name: at_check
  • Domain: illy.com
  • Description: This cookie is set by Adobe Experience Cloud and is based on whether or not the visitor supports cookies.
  • Duration: session

 

  • Cookie name: AWSALB
  • Domain: illy.com
  • Description: Technical cookies for assignment to a load balancer node.
  • Duration: 7 days

 

  • Cookie name: AWSALBCORS
  • Domain: illy.com
  • Description: Technical cookies for assignment to a load balancer node for CORS requests.
  • Duration: 7 days

 

  • Cookie name: BVBRANDID
  • Domain: illy.com
  • Description: Correlates the internal web analysis to the same user for interactions within a particular client domain.
  • Duration: 1 year

 

  • Cookie name: BVBRANDSID
  • Domain: illy.com
  • Description: Correlates the internal web analysis to the same user browsing session for interactions within a particular client domain.
  • Duration: session

 

  • Cookie name: BVID
  • Domain: illy.com
  • Description: Correlates illy’s internal web analysis to the same user for interactions on the illy network.
  • Duration: 1 year

 

  • Cookie name: BVImplmain_site
  • Domain: illy.com
  • Description: Used to provide user-driven ratings and reviews. Correlates web data analysis to the same user for interactions within a particular client domain.
  • Duration: session

 

  • Cookie name: BVSID
  • Domain: illy.com
  • Description: Correlates Bazaarvoice’s internal web analysis to the same user browsing session for interactions on the Bazaarvoice network.
  • Duration: session

 

  • Cookie name: CONSENTMGR
  • Domain: illy.com
  • Description: Used to save user preferences regarding accepted cookies.
  • Duration: 365 days

 

  • Cookie name: cqcid
  • Domain: illy.com
  • Description: ID with hash for an unregistered purchaser.
  • Duration: session

 

  • Cookie name: cquid
  • Domain: illy.com
  • Description: ID with hash for a known purchaser.
  • Duration: session

 

  • Cookie name: dw
  • Domain: illy.com
  • Description: Cookies associated with the Demandware e-commerce platform when dealing with session cookies. They check whether a browser accepts first-party cookies. They are also used to establish when not to track sessions. They expire at the end of the browser session.
  • Duration: session

 

  • Cookie name: dw_cookies_accepted
  • Domain: illy.com
  • Description: Cookies associated with the Demandware e-commerce platform when dealing with session cookies. They checkwhether a browser accepts first-party cookies. They are also used to establish when not to track sessions. They expire at the endof the browser session.
  • Duration: session

 

  • Cookie name: dw_dnt
  • Domain: illy.com
  • Description: Cookie associated with the Demandware e-commerce platform when dealing with a session cookie. Checks whether a browser accepts first-party cookies. Also used to determine when not to track browser sessions. Expires at the end of the browser session.
  • Duration: session

 

  • Cookie name: dwanonymous
  • Domain: illy.com
  • Description: Cookie containing a specific ID to distinguish visitors. The information allows the Website to remember visitorpreferences, settings and facilitates the functionality of the shopping cart.
  • Duration: session

 

  • Cookie name: dwanonymous_*
  • Domain: illy.com
  • Description: Cookie containing a specific ID to distinguish visitors. The information allows the Website to remember visitorpreferences, settings and facilitates the functionality of the shopping cart.
  • Duration: 180 days

 

  • Cookie name: dwapupreq
  • Domain: illy.com
  • Description: Cookie necessary for the proper functioning of the website
  • Duration: session

 

  • Cookie name: dwrole
  • Domain: illy.com
  • Description: Cookie necessary for the proper functioning of the website
  • Duration: session

 

  • Cookie name: dwsecurecust
  • Domain: illy.com
  • Description: Cookie necessary for the proper functioning of the website
  • Duration: session

 

  • Cookie name: dwsecuretoken
  • Domain: illy.com
  • Description: Identifies the current browser session and protects the session via HTTPS. Expires at the end of the browser session.
  • Duration: session

 

  • Cookie name: dwsecuretoken_*
  • Domain: illy.com
  • Description: Identifies the current browser session and protects the session via HTTPS. Expires at the end of the browser session.
  • Duration: session

 

  • Cookie name: dwsid
  • Domain: illy.com
  • Description: Stores security information. Used to save the information necessary to guarantee connection via HTTPS.
  • Duration: session

 

  • Cookie name: firstTimeVisit
  • Domain: illy.com
  • Description: Used to make the Sizmek tag function correctly.
  • Duration: session

 

  • Cookie name: FL_Illycaffe_B2B_Horeca_lead
  • Domain: illy.com
  • Description: Used to make the Floodlight tag function correctly.
  • Duration: session

 

  • Cookie name: FL_Illycaffe_B2B_Office_lead
  • Domain: illy.com
  • Description: Used to make the Floodlight tag function correctly.
  • Duration: session

 

  • Cookie name: il_gpv_pn
  • Domain: illy.com
  • Description: Cookie necessary for the proper functioning of the website
  • Duration: session

 

  • Cookie name: il_sc_dslv
  • Domain: illy.com
  • Description: Cookie necessary for the proper functioning of the website
  • Duration: 1095 days

 

  • Cookie name: il_sc_dslv_s
  • Domain: illy.com
  • Description: Cookie necessary for the proper functioning of the website
  • Duration: session

 

  • Cookie name: il_sc_newrep
  • Domain: illy.com
  • Description: Cookie necessary for the proper functioning of the website
  • Duration: 1 month

 

  • Cookie name: Illycaffe_Newsletter_subscription
  • Domain: illy.com
  • Description: Used to make the Floodlight tag function correctly.
  • Duration: session

 

  • Cookie name: Illycaffe_Unbounced
  • Domain: illy.com
  • Description: Used to make the Floodlight tag function correctly.
  • Duration: session

 

  • Cookie name: illyOptInCookies
  • Domain: illy.com
  • Description: Indicates whether the current visit is the first visit made by the user in the current session.
  • Duration: session

 

  • Cookie name: LtpaToken2
  • Domain: illy.com
  • Description: Used by the IBM WebSphere Application Server.
  • Duration: session

 

  • Cookie name: MicrosoftApplicationsTelemetryDeviceId
  • Domain: illy.com
  • Description: Contains information to distinguish page users. Collects data on user visits, such as the relevant pages for example.
  • Duration: 1 year

 

  • Cookie name: MicrosoftApplicationsTelemetryFirstLaunchTime
  • Domain: illy.com
  • Description: Contains information to distinguish page users. Collects data on user visits, such as the relevant pages for example.
  • Duration: 1 year

 

  • Cookie name: og_autoship
  • Domain: illy.com
  • Description: Used to support the personalization of website content for users enrolled in our subscription service.
  • Duration: session

 

  • Cookie name: og_session_id
  • Domain: illy.com
  • Description: Used to support the personalization of website content for users enrolled in our subscription service.
  • Duration: 7300 days

 

  • Cookie name: persistent_user
  • Domain: illy.com
  • Description: Persistent cookies are stored on a user’s device to help remember information, settings, preferences or login credentials that a user has previously saved. This helps to create a convenient and faster browsing experience. The expiry date of these cookies is issued by the web server.
  • Duration: 1825 days

 

  • Cookie name: RT
  • Domain: illy.com
  • Description: Used to calculate load time information collected for LifeTime Analytics. The cookie will only be present if monitoring is enabled in the application (in LifeTime Analytics). No association with an actual user identity.
  • Duration: 7 days

 

  • Cookie name: trigger_livechat_step0
  • Domain: illy.com
  • Description: Used to make extensions to track the appearance of live chat function correctly.
  • Duration: session

 

  • Cookie name: utag_main
  • Domain: illy.com
  • Description: Used by Tealium’s internal library.
  • Duration: 1 year

 

TECHNICAL COOKIES – THIRD PARTY

  • Cookie name: CONSENT
  • Domain: .youtube.com
  • Description: Used to store cookie consent preferences.
  • Duration: 1 year

 

  • Company: Google Policy URL: https://policies.google.com/technologies/cookies
  • Optout: Click here
  • Cookie name: demdex
  • Domain: .demdex.net
  • Description: Set by Adobe Audience Manager to perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc.
  • Duration: 180 days

 

 

  • Company: Salesforce
  • Policy URL: https://www.salesforce.com/eu/company/privacy/
  • Cookie name: dpm
  • Domain: .dpm.demdex.net
  • Description: We use cookies to differentiate requests from different browsers and to anonymously save information on user browsing. In particular, we use cookies to anonymously define new visitors, analyze the clickstream of users and track user activities on the site.
  • Duration: 180 days

 

  • Company: Salesforce
  • Cookie name: dw_TLSWarning
  • Domain: SiteGenesis.com
  • Description: Identifies users’ browser version.
  • Duration: session

 

  • Company: Salesforce
  • Policy URL: https://www.salesforce.com/eu/company/privacy/
  • Cookie name: inside-c3
  • Domain: .eu2-live.inside-graph.com
  • Description: Identifies browser support for third-party cookies for the INTERNAL chat.
  • Duration: 1 year

 

  • Cookie name: inside-eu2
  • Domain: .eu2-live.inside-graph.com
  • Description: Identifies browser support for third-party cookies for the INTERNAL chat.
  • Duration: 1 year

 

  • Cookie name: LOGIN_INFO
  • Domain: youtube.com
  • Description: This cookie is used to play the YouTube videos included in the website.
  • Duration: 730 days

 

  • Company: Google
  • Policy URL: https://policies.google.com/technologies/cookies
  • Optout: Click here
  • Cookie name: TAPID
  • Domain: .tealiumiq.com
  • Description: Tealium EventStream and AudienceStream clients use Tealium Collect to send data from their websites and apps toour client data platform for processing. These data collection requests are based on the first-party cookie, utag_main_v_id, but may also use a third-party cookie called TAPID. In most cases the TAPID cookie is identical to utag_main_v_id and is unique to the visitor and the Tealium account. Both cookies can be used as a primary identifier during the collection of visitors’ data.
  • Duration: 1 year

 

  • Company: Tealium
  • Policy URL: https://tealium.com/privacy/
  • Cookie name: VISITOR_INFO1_LIVE
  • Domain: .youtube.com
  • Description: To provide bandwidth estimates.
  • Duration: 180 days

 

 

 

ANALYTICS COOKIES – FIRST PARTY

  • Cookie name:  cq_dnt
  • Domain: illy.com
  • Description: Analytical cookies that keep track of anonymous or registered users, to measure and improve performance and support the personalization of site content. They expire at the end of the browser session.
  • Duration: session

 

  • Cookie name:   cq_seg
  • Domain: illy.com
  • Description: Analytical cookies that keep track of anonymous or registered users, to measure and improve performance and support the personalization of site content. They contain information on segments for personalized search functions. Also used to load pages faster. These cookies expire after 30 days respectively.
  • Duration: 30 days

 

  • Cookie name:   cq_uuid
  • Domain: illy.com
  • Description: Analytical cookies that keep track of anonymous or registered users, to measure and improve performance and support the personalization of site content. They contain information on segments for personalized search functions. Also used to load pages faster.
  • Duration: 13 months

 

  • Cookie name: _ga
  • Domain: illy.com
  • Description: These cookies are used to limit the number of requests and to distinguish unique users by assigning a randomly generated number as a client identifier. They are included in every page request for a site and are used to calculate visitor,session, and campaign data, for website data analysis reports. They will also be used to store data on ad clicks when auto-tagging is on.
  • Duration: 730 days

 

  • Cookie name: _gat_primary
  • Domain: illy.com
  • Description: The JavaScript Google Universal Analytics library uses cookies to distinguish unique users anonymously and to manage the frequency of requests to the server.
  • Duration: session

 

  • Cookie name: _gid
  • Domain: illy.com
  • Description: These cookies are used to limit the number of requests and to distinguish unique users by assigning a randomly generated number as a client identifier. They are included in every page request for a site and are used to calculate visitor,session, and campaign data, for website data analysis reports. They will also be used to store data on ad clicks when auto-tagging is on.
  • Duration: 1 day

 

  • Cookie name: aam_uuid
  • Domain: illy.com
  • Description: Set by Adobe Audience Manager to assign a unique ID when users visit a website.
  • Duration: 1 month

 

  • Cookie name: dwac_*
  • Domain: illy.com
  • Description: Cookie used to store data for analytical purposes.
  • Duration: session

 

  • Cookie name: s_cc
  • Domain: illy.com
  • Description: Cookie from Adobe SiteCatalyst, determines whether cookies are enabled in the browser.
  • Duration: session

 

  • Cookie name: s_sq
  • Domain: illy.com
  • Description: This cookie is set and read by the JavaScript code when SelectMap and Activity Map features are enabled; it contains information about the link previously selected by the user.
  • Duration: session

 

ANALYTICS COOKIES – THIRD PARTY

There are no cookies in this category.

 

FUNCTIONAL COOKIES – FIRST PARTY

There are no cookies in this category.

 

FUNCTIONAL COOKIES – THIRD PARTY

  • Cookie name: SAPISID
  • Domain: google.com
  • Description: Saves specific settings and information when the user visits web pages containing Google Maps.
  • Duration: 730 days

 

 

PROFILING COOKIES – FIRST PARTY

  • Cookie name: _uetsid
  • Domain: illy.com
  • Description: This cookie is used by Microsoft Bing Ads and is a tracking cookie. It allows us to interact with a user who has already visited our website in the past.
  • Duration: 1 day

 

  • Cookie name: _uetvid
  • Domain: illy.com
  • Description: Stores and tracks user interactions.
  • Duration: 390 days

 

  • Cookie name: cdpm_pci
  • Domain: illy.com
  • Description: Provides functions between pages.
  • Duration: session

 

  • Cookie name: cto_bundle
  • Domain: illy.com
  • Description: Provides functions between pages.
  • Duration: 396 days

 

  • Cookie name: HSID
  • Domain: google.com
  • Description: Contain digitally signed and encrypted records related to a user’s Google Account ID and their most recent login date. The combination of these cookies allows us to block many types of attacks, for example attempts to capture the contents of forms sent within Google services.
  • Duration: 730 days

 

  • Cookie name: mbox
  • Domain: .illy.com
  • Description: Set by Adobe SiteCatalyst to measure the performance of the page content using A/B subdivision.
  • Duration: 732 days

 

  • Cookie name: uuid
  • Domain: illy.com
  • Description: Stores identifying code
  • Duration: 395 days

 

PROFILING COOKIES – THIRD PARTY

  • Cookie name:  cf_bm Domain: sitescdn.net
  • Description: Necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps to manage incoming traffic that matches the criteria associated with bots.
  • Duration: session

 

  • Company: Cloudflare
  • Policy URL: https://www.cloudflare.com/cookie-policy/
  • Cookie name:   Secure-1PAPISID Domain: google.com
  • Description: Cookie necessary to use the website options and services.
  • Duration: 2 years

 

 

 

 

 

 

 

 

  • Company: Google
  • Policy URL: https://policies.google.com/technologies/cookies
  • Optout: Click here
  • Cookie name: bkdc
  • Domain: bluekai.com
  • Description: Oracle BlueKai collects anonymous data on the user’s web usage through cookies and similar technologies. These data are used to construct an anonymous profile of the user’s interests and behavior online. We use this information to learn more about our users’ interests to enable better and more relevant marketing for our users.
  • Duration: 180 days

 

  • Company: Oracle
  • Policy URL: https://www.oracle.com/legal/privacy/privacy-policy.html
  • Optout: Click here
  • Cookie name: bku
  • Domain: bluekai.com
  • Description: Oracle BlueKai collects anonymous data on the user’s web usage through cookies and similar technologies. These data are used to construct an anonymous profile of the user’s interests and behavior online. We use this information to learn more about our users’ interests to enable better and more relevant marketing for our users.
  • Duration: 180 days

 

 

  • Company: Google
  • Policy URL: https://policies.google.com/technologies/cookies
  • Optout: Click here
  • Cookie name: DV
  • Domain: google.com
  • Description: These cookies are associated with Google Universal Analytics – a significant update to the analysis service more commonly used by Google. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. _gat is used to limit the number of requests that must be made to doubleclick.net.
  • Duration: session

 

  • Company: Google
  • Policy URL: https://policies.google.com/technologies/cookies
  • Optout: Click here
  • Cookie name: ev_sync_*
  • Domain: .everesttech.net
  • Description: Advertising Cloud uses cookies to map ad engagement events to conversion events, and potentially to use that information to optimize ad offerings.
  • Duration: 1 year

 

  • Company: Adobe
  • Policy URL: https://www.adobe.com/privacy/cookies.html
  • Optout: Click here
  • Cookie name: everest_g_v2
  • Domain: .everesttech.net
  • Description: Advertising Cloud uses cookies to map ad engagement events to conversion events, and potentially to use that information to optimize ad offerings.
  • Duration: 2 years

 

  • Company: Adobe
  • Policy URL: https://www.adobe.com/privacy/cookies.html
  • Optout: Click here
  • Cookie name: everest_session_v2
  • Domain: .everesttech.net
  • Description: Advertising Cloud uses cookies to map ad engagement events to conversion events, and potentially to use that information to optimize ad offerings.
  • Duration: session

 

 

  • Company: Fanplayr
  • Policy URL: https://fanplayr.com/
  • Cookie name: IDE
  • Domain: google.com
  • Description: Cookie used to provide the publication of ads or retargeting.
  • Duration: 390 days

 

 

  • Company: Microsoft
  • Policy URL: https://privacy.microsoft.com/en-us/privacystatement
  • Cookie name: NID
  • Domain: google.com
  • Description: To contribute to the personalization of ads owned by Google, such as Google Search. For example, we use them to store your most recent searches, previous interactions with an advertiser’s ads or search results, and your visits to an advertiser’s website.
  • Duration: 183 days

 

  • Company: Google
  • Policy URL: https://policies.google.com/technologies/cookies
  • Optout: Click here
  • Cookie name: refine
  • Domain: refine.direct
  • Description: Refine Direct S.r.l. (“Refine”) carries out the activity of digital advertising, that is the delivery of advertisements through digital online channels (including email, social and/or banner) on behalf of agencies and/or advertisers’ customers, measurement of the performance of campaigns provided and provision of statistical analysis in aggregate form to agencies/customers advertisers and/ or publishers. Therefore, Refine has a third-party role with respect to this mobile site/app and, in some cases, has the role of intermediary between the publisher and the third parties indicated in the Refine Direct policy itself. Theinformation on Refine Direct’s digital advertising activity can be found at the following link: https://www.refine.direct/en/cookie-policy/
  • Duration: 180 days

 

  • Company: Refine
  • Policy URL: https://www.refine.direct/en/cookie-policy/
  • Cookie name: SEARCH_SAMESITE
  • Domain: google.com
  • Description: Stores the user’s preferences and information every time they visit a web page containing Google services.
  • Duration: 180 days

 

 

 

 

 

 

 

  • Company: Criteo
  • Policy URL: https://www.criteo.com/privacy/
  • Optout: Click here
  • Cookie name: uuid2
  • Domain: .adnxs.com
  • Description: Measures conversion. This anonymous information is used to determine value and to make agreements with advertising partners.
  • Duration: 90 days

 

 

  1. ASSOCIATION OF INFORMATION ON REGISTERED USERS WITH INFORMATION OBTAINED THROUGH COOKIES

If the user is registered on illycaffè websites and has agreed to processing for the purposes of profiling, the information obtained through profiling cookies can be used and analyzed, including together with the other information in the possession of illycaffè, in order to implement the profile of the data subject for the purpose of providing and offering increasingly personalized services in line with the habits and choices of the same user.

 

  1. COMMUNICATION OF DATA

The data can only be processed by authorized processing personnel (IT technicians who may also be external to the Company, consultants who may also be external to the company – IT technicians, consultants involved in the management of the site – marketing personnel who may also be external to the company, personnel involved in the management of the site, whomay also be external to the company, employees in all sectors to which a request may be addressed) and specifically appointed data processors (for example, companies that manage the website or host the website). The list of data processors isavailable by contacting the data controller. All the above subjects process only the essential data for the performance of their duties.

If necessary, the data may also be communicated by the Company to judicial or federal, state or local enforcement authorities, lawyers, and anyone who requires them in order to meet obligations provided for by law or regulation or to assert or defend a legal claim.

 

  1. ADDITIONAL PURPOSES

Please note that all data may always be processed in order to assert or defend the rights of the Company and all the obligations provided for by law or regulation, recalling that in this sense, provision of data is necessary and failure to do so will result in inability to access the site and/or establish any relationship with the Company (even simply writing an e-mail for information) and that for these purposes the data may be communicated to judicial or federal, state or local enforcement authorities, lawyers, and anyone who requires them in order to meet obligations provided for by law or regulation or to assertor defend a legal claim.

 

  1. INSTRUCTIONS FOR DISABLING COOKIES DIRECTLY FROM THE BROWSER

Chrome –>                                      https://support.google.com/chrome/answer/95647?hl=it

Opera –>                               http://help.opera.com/Windows/10.00/it/cookie.html

Safari for mobile devices             http://support.apple.com/kb/HT1677?viewlocale=it_IT

Safari per for desktops                  https://support.apple.com/kb/PH19214?locale=it_IT

Firefox                                             https://support.mozilla.org/it/products/firefox/protect-your-privacy/cookie

Microsoft Edge                                http://windows.microsoft.com/it-it/windows-10/edge-privacy-faq

If you use a web browser that is not listed above. please refer to the instructions or the online guide for your browser for further information.

You can also visit the trade body representing these advertising platforms for more information: Network Advertising Initiative.

This privacy policy is updated to 23 of July 2025.